Matias Laukka

@matiaslaukka

Business IT graduate | AI & Automation Engineering | TypeScript, Python, MCP | Reliability & Evaluation

Helsinki matiaslaukka.github.io/engineering-portfolio On GitHub since May 2026

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1 MCP Serveracross 1 category

Support Ticket Triage MCP

MatiasLaukka

Started as an experiment with AI agent Skills and MCP servers, Knotty evolved into an AI-assisted support ticket diagnostic engine featuring structured workflows, knowledge retrieval, evidence-grounded reasoning, human oversight, and hybrid evaluation for reliability.

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MCP Serveruncategorised

11 dir